An account holds your email address, an optional display name, your language, a password hash and, if you turn it on, a two-factor secret. Using the site adds the modules you have marked complete, the courses you are enrolled in, the sessions you have signed in from, and any message you send through the contact button.
You can download all of it as a file, and you can delete your account, from the security page. Both are immediate and neither needs to be requested by email. Deleting is permanent: it removes the account, its sessions, its progress and its messages, and it ends access to any course bought with it. A new account with the same address does not inherit the old one.
Two things outlive a deletion, and both on purpose. The record of a purchase, what was bought, for how much and when, is kept because it is the accounting behind real money; with the account gone it is a course name, an amount and a date that name nobody. And messages sent through the contact button are removed automatically two years after they are sent, whether or not the account still exists.
Payments are handled by Stripe and card details never reach this site. Email is delivered by a partner on a mentelabs.com domain. Neither is used to profile you, and there is no advertising and no third-party analytics anywhere on this site. Where a lesson embeds a video it is hosted on YouTube, and the page shows a still image served from here. Nothing reaches Google unless you press play, and if you never do, YouTube is never contacted at all.
Where a module can be listened to, the voice is synthetic. The recording is made in advance with ElevenLabs, from the text of that module, and is then served from this site like any other file. Listening involves nobody but this site: no player from anywhere else loads in the page, and ElevenLabs is never told that you listened, or that you exist.